{"id":4310,"date":"2023-02-23T09:15:09","date_gmt":"2023-02-23T02:15:09","guid":{"rendered":"https:\/\/warsawapts.com\/?p=4310"},"modified":"2023-02-23T09:15:09","modified_gmt":"2023-02-23T02:15:09","slug":"gioi-thieu-nganh-quan-tri-khach-san","status":"publish","type":"post","link":"https:\/\/warsawapts.com\/gioi-thieu-nganh-quan-tri-khach-san\/","title":{"rendered":"Gi\u1edbi thi\u1ec7u ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n"},"content":{"rendered":"
Gi\u1edbi thi\u1ec7u ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/strong><\/span><\/p>\n D\u1ecbch v\u1ee5 ng\u00e0y c\u00e0ng chi\u1ebfm v\u1ecb tr\u00ed quan tr\u1ecdng trong b\u1ea5t c\u1ee9 n\u1ec1n kinh t\u1ebf n\u00e0o v\u00e0 l\u00e0 y\u1ebfu t\u1ed1 \u0111\u00f3ng g\u00f3p quy\u1ebft \u0111\u1ecbnh cho t\u0103ng tr\u01b0\u1edfng kinh t\u1ebf th\u1ebf gi\u1edbi. Ngay t\u1eeb n\u0103m 2001, ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u00e3 t\u1ea1o n\u00ean 72% GDP c\u1ee7a c\u00e1c n\u01b0\u1edbc ph\u00e1t tri\u1ec3n v\u00e0 x\u1ea5p x\u1ec9 52% \u1edf c\u00e1c n\u01b0\u1edbc \u0111ang ph\u00e1t tri\u1ec3n. \u1ede Vi\u1ec7t Nam, xu h\u01b0\u1edbng d\u1ecbch chuy\u1ec3n d\u1ea7n v\u1ec1 c\u00e1c ng\u00e0nh d\u1ecbch v\u1ee5 c\u0169ng \u0111ang di\u1ec5n ra m\u1ea1nh m\u1ebd, b\u1edfi \u0111\u00e2y l\u00e0 m\u1ed9t ng\u00e0nh kinh t\u1ebf \u0111\u1ea7y ti\u1ec1m n\u0103ng.V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd c\u1ee7a kh\u1ed1i ng\u00e0nh d\u1ecbch v\u1ee5 trong n\u1ec1n kinh t\u1ebf m\u1edf c\u1eeda hi\u1ec7n nay, l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ng\u00e0y c\u00e0ng thu h\u00fat ngu\u1ed3n nh\u00e2n l\u1ef1c tr\u1ebb v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u0103ng \u0111\u1ed9ng, mang t\u00ednh qu\u1ed1c t\u1ebf cao v\u00e0 m\u1ee9c l\u01b0\u01a1ng h\u1ea5p d\u1eabn.\u00a0Theo d\u1ef1 b\u00e1o c\u1ee7a c\u00e1c chuy\u00ean gia kinh t\u1ebf, trong nh\u1eefng n\u0103m t\u1edbi, nhu c\u1ea7u nh\u00f3m ng\u00e0nh n\u00e0y \u1edf Vi\u1ec7t Nam s\u1ebd c\u00f2n ti\u1ebfp t\u1ee5c t\u0103ng theo \u0111\u00e0 ph\u00e1t tri\u1ec3n chung c\u1ee7a th\u1ebf gi\u1edbi.\u00a0Khi quy\u1ebft \u0111\u1ecbnh h\u1ecdc trong \u201cth\u1eddi \u0111i\u1ec3m v\u00e0ng\u201d n\u00e0y t\u1ee9c l\u00e0 b\u1ea1n \u0111\u00e3 k\u1ecbp th\u1eddi n\u1eafm trong tay m\u1ed9t c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p v\u1edbi m\u1ee9c thu nh\u1eadp cao.\u00a0V\u1eady Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec v\u00e0 l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c n\u00e0o? Ch\u00fang ta s\u1ebd c\u00f9ng\u00a0t\u00ecm hi\u1ec3u trong b\u00e0i vi\u1ebft sau:<\/span><\/p>\n Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?<\/strong><\/span><\/p>\n Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\u00a0l\u00e0 ng\u00e0nh h\u1ecdc v\u1ec1 c\u00e1ch qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 h\u1ee3p l\u00fd. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i l\u1eadp k\u1ebf ho\u1ea1ch, ch\u1ec9 \u0111\u1ea1o v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00e1c b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 nh\u01b0 l\u1ec5 t\u00e2n, ph\u1ee5c v\u1ee5, nh\u00e0 b\u1ebfp,\u00a0k\u1ebf to\u00e1n<\/a>,\u2026 Ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c, nhi\u1ec7m v\u1ee5, ph\u1ed1i h\u1ee3p c\u00e1c ngu\u1ed3n l\u1ef1c, kh\u1edfi x\u01b0\u1edbng c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng. Ki\u1ec3m so\u00e1t ng\u00e2n s\u00e1ch v\u00e0 c\u00e1c chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng kh\u00e1c. \u0110\u1ea3m b\u1ea3o vi\u1ec7c th\u1ef1c hi\u1ec7n v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u1ec1 kh\u00e1ch s\u1ea1n do Nh\u00e0 n\u01b0\u1edbc \u0111\u1eb7t ra. Ch\u1ec9 \u0111\u1ea1o vi\u1ec7c qu\u1ea3ng b\u00e1 h\u00ecnh \u1ea3nh c\u1ee7a kh\u00e1ch s\u1ea1n th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng c\u00e1o,\u00a0PR<\/a>,…<\/span><\/p>\n Trong nh\u1eefng kh\u00e1ch s\u1ea1n l\u1edbn, ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 chuy\u00ean s\u00e2u v\u00e0o t\u1eebng m\u1ea3ng c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 trong kh\u00e1ch s\u1ea1n.<\/span><\/p>\n Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n h\u1ecdc nh\u1eefng g\u00ec?<\/strong><\/span><\/p>\n V\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao, \u0111\u1ea3m b\u1ea3o n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c trong m\u00f4i tr\u01b0\u1eddng \u0111a v\u0103n h\u00f3a, sinh vi\u00ean\u00a0chuy\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/em>\u00a0\u0111\u01b0\u1ee3c trang b\u1ecb nh\u1eefng ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng v\u00e0 chuy\u00ean s\u00e2u v\u1ec1 qu\u1ea3n l\u00fd, t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00e1ch s\u1ea1n nh\u01b0: l\u00ean k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c c\u1ee5 th\u1ec3, khoa h\u1ecdc cho t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 ph\u00e2n c\u00f4ng, qu\u1ea3n tr\u1ecb ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa, \u0103n u\u1ed1ng, vui ch\u01a1i, gi\u1ea3i tr\u00ed, t\u1ed5 ch\u1ee9c c\u00e1c s\u1ef1 ki\u1ec7n trong kh\u00e1ch s\u1ea1n,\u2026<\/span><\/p>\n Ngo\u00e0i ra, \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi kh\u1ed1i ng\u00e0nh d\u1ecbch v\u1ee5 mang t\u00ednh ch\u1ea5t ti\u1ebfp x\u00fac v\u00e0 giao ti\u1ebfp v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi, sinh vi\u00ean\u00a0chuy\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/em>\u00a0c\u00f2n \u0111\u01b0\u1ee3c trang b\u1ecb c\u00e1c ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 khoa h\u1ecdc x\u00e3 h\u1ed9i, hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c n\u1ec1n v\u0103n h\u00f3a tr\u00ean th\u1ebf gi\u1edbi v\u00e0 Vi\u1ec7t Nam, c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 t\u00e2m l\u00fd h\u1ecdc, v\u00e0 c\u00e1c k\u0129 n\u0103ng v\u1ec1 tin h\u1ecdc nh\u01b0 qu\u1ea3n tr\u1ecb c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00ed th\u00f4ng tin kh\u00e1ch s\u1ea1n. Song song \u0111\u00f3, c\u00e1c b\u1ea1n c\u00f2n \u0111\u01b0\u1ee3c trang b\u1ecb ki\u1ebfn th\u1ee9c v\u1ec1 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u01b0u tr\u00fa, t\u1ed5 ch\u1ee9c gi\u00e1m s\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng trong c\u01a1 s\u1edf l\u01b0u tr\u00fa nh\u01b0 nghi\u1ec7p v\u1ee5 l\u1ec5 t\u00e2n, bu\u1ed3ng, d\u1ecbch v\u1ee5 b\u1ed5 sung; c\u00f2n \u0111\u01b0\u1ee3c b\u1ed5 sung h\u00e0nh trang k\u1ef9 n\u0103ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 trong c\u00f4ng vi\u1ec7c v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng nh\u01b0 k\u1ef9 n\u0103ng ph\u1ea3n bi\u1ec7n v\u00e0 thuy\u1ebft ph\u1ee5c, k\u1ef9 n\u0103ng \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 truy\u1ec1n \u0111\u1ea1t ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p,\u2026<\/span><\/p>\n \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Sinh vi\u00ean kh\u00f4ng ch\u1ec9 \u00e1p d\u1ee5ng nh\u1eefng \u0111i\u1ec1u \u0111\u01b0\u1ee3c h\u1ecdc cho h\u00ecnh th\u1ee9c kh\u00e1ch s\u1ea1n m\u00e0 c\u00f2n c\u00f3 th\u1ec3 d\u00f9ng cho vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf (hotel), khu du l\u1ecbch ngh\u1ec9 d\u01b0\u1ee1ng cao c\u1ea5p (resort, condotel) ho\u1eb7c b\u1ea5t k\u1ef3 lo\u1ea1i h\u00ecnh ch\u1ed7 \u1edf n\u00e0o kh\u00e1c.Kh\u00f4ng ch\u1ec9 b\u00f3 bu\u1ed9c \u1edf nh\u1eefng m\u00f4n h\u1ecdc \u0111\u1ea1i c\u01b0\u01a1ng chung chung, ch\u01b0\u01a1ng tr\u00ecnh \u0111i s\u00e2u khai th\u00e1c v\u00e0 \u0111\u00e0o t\u1ea1o sinh vi\u00ean tr\u1edf n\u00ean nh\u1ea1y b\u00e9n h\u01a1n v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3ng d\u1ea1y \u0111an xen v\u1edbi th\u1ef1c t\u1ebf, m\u00f4i tr\u01b0\u1eddng \u0111\u00e0o t\u1ea1o chuy\u00ean nghi\u1ec7p, c\u1eadp nh\u1eadt nh\u1eefng xu h\u01b0\u1edbng m\u1edbi nh\u1ea5t trong ng\u00e0nh.<\/span><\/p>\n C\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p<\/strong><\/span><\/p>\n Theo d\u1ef1 b\u00e1o c\u1ee7a c\u00e1c chuy\u00ean gia, v\u1edbi t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n c\u1ee7a kh\u1ed1i ng\u00e0nh du l\u1ecbch \u2013 kh\u00e1ch s\u1ea1n nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, th\u00ec nh\u00f3m ng\u00e0nh n\u00e0y lu\u00f4n \u201ckh\u00e1t\u201d ngu\u1ed3n nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao, v\u1eeba gi\u1ecfi chuy\u00ean m\u00f4n l\u1ea1i c\u00f3 n\u0103ng l\u1ef1c ngo\u1ea1i ng\u1eef t\u1ed1t. V\u00ec th\u1ebf, sinh vi\u00ean t\u1ed1t nghi\u1ec7p chuy\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n t\u1ea1i Tr\u01b0\u1eddng cao \u0111\u1eb3ng Kinh t\u1ebf – K\u1ef9 thu\u1eadt Trung \u01b0\u01a1ng ho\u00e0n to\u00e0n c\u00f3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c t\u1ea1i m\u00f4i tr\u01b0\u1eddng \u0111a qu\u1ed1c gia.<\/span><\/p>\n Sinh vi\u00ean t\u1ed1t nghi\u1ec7p chuy\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea3m nh\u1eadn t\u1ed1t c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c nh\u01b0:qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t, \u0111i\u1ec1u h\u00e0nh trong c\u00e1c b\u1ed9 ph\u1eadn kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n nh\u01b0 l\u1ec5 t\u00e2n, bu\u1ed3ng, qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1, d\u1ecbch v\u1ee5 b\u1ed5 sung, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n trong h\u1ec7 th\u1ed1ng c\u00e1c kh\u00e1ch s\u1ea1n trong n\u01b0\u1edbc v\u00e0 qu\u1ed1c t\u1ebf t\u1eeb 3 \u0111\u1ebfn 5 sao.\u00a0Chuy\u00ean vi\u00ean kinh doanh t\u1ea1i c\u00e1c nh\u00e0 h\u00e0ng, chuy\u00ean vi\u00ean ph\u00e1t tri\u1ec3nc\u00e1c d\u1ecbch v\u1ee5 trong kh\u00e1ch s\u1ea1n, qu\u1ea3n l\u00fd, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u0111i\u1ec1u ph\u1ed1i nh\u00e2n s\u1ef1, l\u1eadp k\u1ebf ho\u1ea1ch, hay gi\u00e1m \u0111\u1ed9c \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n,\u2026<\/span><\/p>\n B\u00ean c\u1ea1nh \u0111\u00f3, m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n sau n\u00e0y c\u1ee7a sinh vi\u00ean lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c tr\u1ebb, chuy\u00ean nghi\u1ec7p, hi\u1ec7n \u0111\u1ea1i v\u00e0 thu nh\u1eadp \u1ed5n \u0111\u1ecbnh v\u00e0 t\u01b0\u01a1ng \u0111\u1ed1i cao sao v\u1edbi c\u00e1c ng\u00e0nh ngh\u1ec1 kh\u00e1c. \u0110i\u1ec1u n\u00e0y c\u0169ng ph\u1ea7n n\u00e0o thu h\u00fat \u0111\u01b0\u1ee3c ng\u01b0\u1eddi lao \u0111\u1ed9ng mu\u1ed1n g\u1eafn b\u00f3 v\u00e0 th\u1eed s\u1ee9c m\u00ecnh v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a ng\u00e0nh kh\u00e1ch s\u1ea1n. M\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1ed1t lu\u00f4n k\u00edch th\u00edch s\u1ef1 s\u00e1ng t\u1ea1o, tinh th\u1ea7n l\u00e0m vi\u1ec7c h\u01b0ng ph\u1ea5n hi\u1ec7u qu\u1ea3 v\u00e0 t\u0103ng t\u00ednh b\u1ec1n v\u1eefng g\u1eafn b\u00f3 v\u1edbi doanh nghi\u1ec7p.<\/span><\/p>\n N\u1ebfu b\u1ea1n mu\u1ed1n d\u1ea5n th\u00e2n v\u00e0o m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng, c\u1ea7u ti\u1ebfn, v\u1edbi \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c v\u1eeba th\u1eed th\u00e1ch v\u1eeba th\u00fa v\u1ecb c\u00f9ng c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n v\u1eefng ch\u1eafc cho s\u1ef1 nghi\u1ec7p, th\u00ec t\u1ea1i sao kh\u00f4ng th\u1eed s\u1ee9c ngay v\u1edbi Ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n tr\u01b0\u1eddng Cao \u0111\u1eb3ng Kinh t\u1ebf – K\u1ef9 thu\u1eadt Trung \u01b0\u01a1ng. C\u00f2n ch\u1edd g\u00ec n\u1eefa, h\u00e3y nhanh tay \u0111\u0103ng k\u00fd ngay \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t th\u00e0nh vi\u00ean c\u1ee7a NETC n\u00e0o!<\/span><\/p>\n <\/p>\n <\/p>\n <\/p>\n Ngu\u1ed3n: Hoanguyen220619.netc<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Gi\u1edbi thi\u1ec7u ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n D\u1ecbch v\u1ee5 ng\u00e0y c\u00e0ng chi\u1ebfm v\u1ecb tr\u00ed quan tr\u1ecdng trong b\u1ea5t c\u1ee9 n\u1ec1n kinh t\u1ebf n\u00e0o v\u00e0 l\u00e0 y\u1ebfu t\u1ed1 \u0111\u00f3ng g\u00f3p quy\u1ebft \u0111\u1ecbnh cho t\u0103ng tr\u01b0\u1edfng kinh t\u1ebf th\u1ebf gi\u1edbi. Ngay t\u1eeb … Readmore<\/a><\/p>\n","protected":false},"author":1,"featured_media":4311,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[20,25,6],"tags":[],"yoast_head":"\n